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"The latest and by far greatest innovation is my LOGIX dynamically allocated T1, which feeds my growing business exactly the bandwidth needed..."
I own a commercial office products company which currently employs twenty-five workers. Twenty years ago (when I was younger and we had six employees) long-distance service became an open market choice. I took the first opportunity to defy authority and switch my long-distance service to a new carrier, which became the present-day LOGIX. The service conversion was seamless and saved me money. I also switched my home service.
A few years later, when local phone service was deregulated, I immediately switched both my business and home phone service to LOGIX. Again the conversion was seamless and saved me money. As we grew we added a T1 and LOGIX split it between phone and Internet service. They also began hosting our website and email services. They helped with URL acquisition and a very cool email setup which ensures that the company sees all emails even as they are delivered to individuals. The combined billing and 'no surprises' way of doing business really sets LOGIX apart.
The latest and by far greatest innovation is my LOGIX dynamically allocated T1, which feeds my growing business exactly the bandwidth needed for perfect phone service and as much Internet as possible when the phone lines are idle. Once the phones start ringing they get instant priority. At night, when we're closed, our off site backup has a full T1 of bandwidth to back up our entire network.
And guess what? That saved me money, too!
LOGIX is a real partner and keeps finding ways to improve my communications and save me money. Thanks LOGIX!
Regards,
Steve Berdinis
Owner
Bishop's Office Needs
"I called on your technical support team numerous times, and like always, they were very courteous and professional."
I wanted to let you know of an experience I had with one of your technical support representatives, Elbert Griffin.
Last week I was experiencing difficulty with a number of my tenants being unable to access the internet. I called your technical support team and like always, they were very courteous and professional. But because of the nature of my problem, I was put in touch with Mr. Griffin. He went above and beyond the call of duty to help me. He not only stayed on the phone with me while I tried to diagnose the problem but he continued to check in with me to see if the problems were resolved. Unfortunately I was running around in circles with my own IT people. He helped me diagnose every problem computer and was able to “see” remotely the tenant that was feeding the incorrect DHCP address to my other tenants. He was a miracle worker and a life saver.
LOGIX Communications is the best choice for my needs. Internet and phone line providers come and go. Each and every month other providers beat down my door for business. It is because of the attentiveness of my account manager, Angela Seymour, and support from LOGIX Customer Service that I never intend to change providers.
Thank you for a job well done and please pass on my comments to Mr. Griffin and Ms. Seymour.
Sincerely,
Steffanie Scheible
THE OFFICES AT BYRON NELSON, LP
Featured Customer
Testimonials 2007
“Words cannot express my delight when I saw my first bill."
We are so pleased with our decision to go with LOGIX for our local and Internet services. The switch to LOGIX was seamless; in fact my staff did not even know we had changed providers. Words cannot express my delight when I saw my first bill. Our previous provider made every promise in the world to us. When I received their first bill it was not even close to what they promised. There were mounds of hidden charges and unexplained extras. LOGIX
billing is easy to understand and there are NO hidden charges.
THANK YOU!!!!!!!!!! I intend to recommend you to every business we are associated with!
Monica Miller
DYKON Explosive Demolition Corp
“Hydraquip has been a LOGIX customer for more than 20 years.”
Hydraquip has been a Logix customer for more than 20 years. When we started with them, we had 30 employees and three offices and they supplied us with cost effective long distance services. We now have more than 120 employees in 11 locations and Logix provides us with trouble free voice and data connections.
We know that we can count on them to keep our network going 100% of the time. I would recommend them to anyone who is looking for a reliable, economic solution to their telecommunications needs.
Tony McGarvey
President
Hydraquip
Featured Customer
Testimonials 2006
“We have enjoyed the last nine years of service we have had from you and we look forward to many more.”
Fibich, Hampton & Leebron, L.L.P., has been a long-time customer of Logix Communications. In the nine years we have used Logix’ services, our company and your company have undergone many changes. We feel that both of us are better than ever and that Logix is even more customer-oriented as time passes.
Logix has successfully supported all of our telecom and Broadband needs. From assisting in a perfectly smooth transition of moving offices to customizing our additional services during our expansion, Logix always seems to have a simple answer. Logix continues to provide excellent solutions for Fibich, Hampton & Leebron.
The new Executive Advantage billing is a great tool to utilize for understanding where all calls are coming from and going to within the workplace. It is also especially comforting to know that if we ever do have an issue or question about our service, there is always a real person to speak with rather than a pre-recorded message. Good job Logix!
We have enjoyed the last nine years of service we have had from you and we look forward to many more.
Erin Corley
Attorney
Fibich, Hampton & Leebron, L.L.P.
“…huge fan of the new billing format called Executive Advantage…”
We have been a customer with LOGIX since shortly
after I purchased Custom Rubber Products in 2002. We were having
numerous problems with the current phone company, most notably poor
line quality and unreliable Internet service. The only thing worse
than the Internet service was the customer service when we tried to
report the troubles.
As a company that has over $5.5 million in annual
revenue and 40+ years of servicing the industrial and oilfield
markets under our belt, we greatly depend on the ability of our
customers and employees to communicate reliably.
I am a huge fan of the new billing format called
Executive Advantage. The information about the local calls going
into and out of my business was eye opening. It allowed me to take
an in depth look at exactly what is going on between employees,
customers and well let's just say friends and family. Once this
priceless bit of information falls into the right hands of the
Owner, Chief Officer, or Manager, Company Time is immediately
re-defined!
Throughout our time with LOGIX, our Account
Relations Manager, Frank Ortiz, has been extremely quick to respond
to any requests and the follow-up of everyone I have dealt with at
LOGIX has been first class.
The dependability that LOGIX provides to Custom
Rubber Products has exceeded my expectations and I look forward to
watching our Company grow with theirs.
Sincerely,
Russell Molina
Owner
Custom Rubber Products
“…highly recommend LOGIX…”
Admiral Linen and Uniform Service would highly
recommend Logix Communications for your integrated communications
provider.
We have had a very good business relationship with
Logix for our long distance service for several years now.
Earlier this year we went with Logix Communication
as our Internet service provider. We had previously had a very bad
experience with another Internet service provider. It had taken a
heavy toll on our company and our customers because it was down most
of the time. Since switching to Logix, Admiral Linen and Uniform has
enjoyed having our Internet, email, and remote computers across the
state operational almost 100% of the time. If we experienced a
problem, it was generally minor in nature and was quickly resolved
by Logix. Problems have virtually been non-existent.
We have relied on Tom Tatum and his support staff
here in Houston and we will continue to rely on them as we grow our
company in the future.
Please feel free to call me for more information.
Sincerely,
Allen Neal
Information Systems
Manager
Admiral Linen and Uniform Service
Houston/Dallas/Fort
Worth/Austin/San Antonio/Corpus Christi/Harligen |
